Your Visit
Services - Your Visit At Verti Music Hall
Get more out of your visit to the Verti Music Hall: these services are designed to make your event experience that little bit more comfortable and exciting.
Whether you are attending a concert or a show at the Verti Music Hall or want to plan activities around your event visit - our new Mercedes Platz app is your loyal companion for your visit.
Order food and drinks by phone and pick up your order at the app lanes, which are reserved exclusively for app users.
Save your favorite events directly in the calendar and receive all important information about the event including admission times, support acts, traffic information, etc.
Keep an overview at all times and use our venue map to find your seat, checkrooms, catering stands etc. more easily.
With the Mercedes Platz App you have everything at a click - all events and news from the Mercedes-Benz Arena, the Verti Music Hall, the UCI LUXE cinema program as well as menus and opening hours of the restaurants at Mercedes Platz.
Download now App Store und Google Play Store!
Cashless Music Hall
Starting January 1st, 2024, all payment terminals at Verti Music Hall will be converted to cashless payment. At all events, food and drink orders can only be paid for by card, both at the concession stands and at mobile stations. Only cashless payments will also be accepted at the cloakrooms and merchandise stands.
Accepted payment methods from January 1, 2024 are debit card, AMEX, Mastercard, VISA, Apple Pay and Google Pay.