Accessibility
The Uber Eats Music Hall is fully accessible and has an ideal infrastructure for wheelchair users and people with impaired mobility.
Please let us know before your visit if you require assistance or an accompanying person on arrival at the arena.
Entrance
The entrance to the Uber Eats Music Hall is via the Uber Platz. People with a walking disability or in a wheelchair can use the door right on the left (Fast Lane) which leads straight to the lifts.
Parking
Disabled access parking (fee required) is available at both the underground car park "Plaza" and the Uber Arena car park. We also encourage you to use availbale capacities at the car park of the “East Side Mall” (access via Tamara-Danz-Strasse).
Mobility Service
For persons with limited mobility a limited number of wheelchairs will be available at the main entrance (access via Uber Platz) for the duration of the event. Please speak to the security staff on site if you need assistance.
Assistance/Guide Dogs
Persons with visual impairments are permitted to bring assistance dogs (assistance dogs in accordance with Section 12e of the Disability Discrimination Act - BGG). Please notify us in advance of your vist.
Accessible Tickets
You would like to purchase an accessible ticket for an event in the Uber Eats Music Hall or you have questions about purchasing a companion ticket for people with a "B" on their disabled pass? The following link will provide you with information on the respective contact point for all events at Uber Eats Music Hall. Please contact the person listed there.
Contact point: Accessible Tickets
Seating and Toilets
Allocated seats for wheelchair users and their companions are available. The number and position depends on the stage and production layout for the respective event. For events with floor standing, the seats are located on level 2 (Gallery area). For events with inner bowl seating allocated positions are available in the inner bowl and level 2 (Gallery area)
Toilets
Accessible toilets are available on level 1 as well as level 2 (Gallery area) and level 3 (upper tier).
Your contact person:
Julia Schröder
aegberlinguestservice@aegeurope.com